FAQ and Care Guide
Here you’ll find answers to common questions and tips on caring for your Woven Ash jewellery, so your keepsake stays beautiful and close to your heart.
Are the compartments secure?
Yes, our memorial pieces are designed with secure screw-top closures to safely hold your keepsakes.
We recommend ensuring the closure is tightly sealed after filling.
Are your products suitable for sensitive skin?
Woven Ash jewellery is designed with sensitive skin in mind, using high-quality stainless steel that is generally hypoallergenic, durable, and resistant to tarnishing. Most people can wear it comfortably every day, though individual skin sensitivities can vary.
To minimise the chance of irritation, it is recommended to keep your jewellery clean and dry, avoid prolonged exposure to water, and remove it before applying perfumes or lotions. If any irritation occurs, remove the piece and allow your skin to recover.
Are your pieces waterproof?
Our stainless steel jewellery is water resistant and designed for daily wear.
Can handle everyday exposure such as hand washing or light splashes.
However, remove jewellery before swimming or showering and avoid harsh chemicals.
Birthstone charms (copper) are more delicate and should be kept dry, as moisture can cause tarnishing.
Can I engrave my piece?
Many designs can be personalised with engraving including names, dates, or meaningful words.
This creates a unique and personal tribute.
Can I wear my jewellery every day?
Yes, stainless steel pieces are designed for everyday wear.
For best care, remove jewellery during heavy activity or when exposed to chemicals.
How do I add ashes or keepsakes to my piece?
Refer the video below, each piece comes with its own kit so you can add ashes or other keepsakes yourself.
How do I care for my jewellery?
Gently wipe with a soft cloth after wearing.
Store in a dry place when not in use.
Avoid contact with perfumes, lotions, and cleaning products.
Remove before swimming or showering.
For copper charms, keeping them dry preserves their colour and finish.
What materials are Woven Ash pieces made from?
Memorial pendants, bracelets, and engravable pieces are high-quality stainless steel coated in 18k gold, finished with zircon stones.
Chosen for strength, durability, and everyday wear.
Birthstone charms are made from copper and zircon stone.
Will the jewellery tarnish or fade?
Stainless steel is highly resistant to tarnishing, rust, and fading.
Copper birthstone charms may darken or develop a patina over time, which is normal and can be polished gently.
How to Fill Your Woven Ash Pendant
Adding a loved one’s ashes, pet fur, or other keepsakes to your Woven Ash pendant is simple and meaningful. In this video, we’ll guide you step by step through the process using the filling kit included with your piece, so you can personalise your jewellery and carry your loved one close, every day.